Health Insurance & Care

Dutchess County’s Health Insurance Information, Counseling, and Assistance Program (HIICAP)

provides free, accurate and objective information, counseling, assistance and advocacy on Medicare, private health insurance, and related health coverage plans.

Office for the Aging staff and trained volunteer insurance counselors can assist you with Medicare benefit information and other topics including:

  • Medicare Drug Plans
  • Supplemental insurance options
  • Medicare Advantage choices
  • Claims and appeal rights,
  • Medicare Drug Plans
  • Long-Term Care Insurance
  • Elderly Pharmaceutical Insurance Coverage (also known as EPIC)
  • and other entitlements and benefits available to seniors

Call our HIICAP Hotline at 845-486-2566 to access all our HIICAP services. View or download the HIICAP printable brochure (.pdf)


Medicare 101

The Dutchess County Office for the Aging periodically offers workshops for people interested in obtaining information on Medicare enrollment, Medicare Advantage Plans, benefits, supplement choices, EPIC (Elderly Pharmaceutical Insurance Coverage) and other prescription options, Medicaid and the Medicare Savings Programs and long term care payment choices.

These workshops are designed for individuals who are newly eligible for Medicare, current Medicare beneficiaries, and those who want to learn more about the Medicare program. Call (845) 486-2555 to reserve a spot!

Medicare 101
Wednesday, December 18th 10:00 – 11:00am
2001 South Rd, Poughkeepsie, NY 12601, USA
Medicare 101
Wednesday, December 18th 6:00-7:00pm
488 Freedom Plains Rd #109, Poughkeepsie, NY 12603

Ned CORPS Community Action 

  • Health Care Access (Referrals, Prescriptions, Nutrition)
  • Ongoing Support (Goal Setting, Advocacy)

Call (845)-877-9272 ext. 152 For an appointment.

Mondays from 9-11AM at the Clinton Community Library

Mondays from 1:30-3:30PM at the Millbrook Library

NED Corps, a program of Community Action Partnership, is an initiative of the Northeast Dutchess Fund and Berkshire Taconic Foundation.


Home Care Services

Home care services can range from basic homemaking and companionship services and personal care services to therapy and skilled nursing services. Agencies providing “hands on” personal care or skilled services must be licensed by the NYS Department of Health. Please contact us at (845) 486-2555 or email ofa@dutchessny.gov for a current listing of agencies. Dutchess County makes no provisions or guarantees regarding the fitness, character or ability to perform of the agencies listed.

Licensed Home Care Services Agencies (LHCSA)

Licensed Home Care Services Agencies (LHCSA) may be private or hospital-affiliated, operating for profit or not-for-profit. They provide a wide range of services in the home. A LHCSA must be insured; some bond their employees. Personal care is the most-used LHCSA service. home health aides and personal care workers provide assistance with bathing, dressing, toileting, mobility, feeding, meal preparation, shopping, light housekeeping, and laundry. Frequent components of such services are companionship and respite for overstressed caregivers.  Personnel are assigned and supervised by Registered Nurses. Please contact us at (845) 486-2555 or ofa@dutchessny.gov for a current list of agencies.

Certified Home Health Agencies (CHHA)

A Certified Home Health Agency (CHHA) is a home care services agency that meets specific standards established by federal and state government regulations and is “certified” to provide services under the Medicare program.  This type of home care agency provides directly or arranges for the following services:

  • Intermittent skilled nursing
  • Home health aide
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical supplies
  • Medical social work

Please contact us at (845) 486-2555 or ofa@dutchessny.gov for a current list of local certified home health agencies.


Reassurance Programs

Emergency Medical Alert Systems assist people to live active, independent lives by linking them to assistance 24 hours a day, 365 days a year. The Personal Emergency Response System (PERS) unit can be used for Fire, Police, and medical emergencies. Please contact us at (845) 486-2555 or ofa@dutchessny.gov for a list of current providers.


Web Resources 

  • Dutchess County Veterans Services
  • The New York State Office For The Aging’s Current information on benefits and health insurance and links to other healthcare sites.
  • Medicare.gov Current information on Medicare, Medicare Advantage HMOs and Medicare-Approved Prescription Drug Cards.
  • EPIC (Elderly Pharmaceutical Insurance Coverage)
  • IPRO An independent, not-for-profit corporation under contract with federal and state government to assess the quality of health care provided to Medicare beneficiaries and Medicaid recipients.
  • New York State Division of Veterans’ Affairs Veterans Benefits information for New York’s military veterans and members of active duty military personnel and their families.
  • Medicare Rights A not-for-profit educational and advocacy organization devoted to ensuring that seniors and people with disabilities on Medicare have access to quality and affordable health care.
  • Benefits Checkup Personal tool for financial, health, prescription and other savings programs.
  • Social Security Administration The web site for the Social Security Administration.
  • Eldercare Administration The Administration on Aging site that connects older Americans and their caregivers with information sources throughout the country.

(resources from Dutchess County Office For The Aging)