COVID-19 Resources

Websites & Hotlines

Dutchess County COVID-19 Information Hotline:  (845)486-3555

NYS Department of Health COVID-19 Hotline: 1-888-364-3065 

Dutchess County Government

Dutchess County COVID-19 Data Dashboard 

Center For Disease Control  

New York Health


 

Financial Assistance

Dutchess Responds

Dutchess Responds is an online portal through the County’s website, http://www.dutchessny.gov/dutchessresponds with information for residents who want to offer assistance, through volunteering, monetary donations or other efforts to help in the fight against Coronavirus. Additionally, the new site provides a one-stop connection for those residents who need assistance with food delivery, prescriptions and household essentials during the Coronavirus/COVID-19 pandemic.


Neighbor-To-Neighbor Program
Are you concerned about paying a bill on time or making a payment such as utilities, rent or mortgage, or your doctor?  A local program called Neighbor-To-Neighbor may be able to help you out.  This program provides emergency, one-time only, assistance to those who are in economic distress.  Small grants (generally around $500) intended to avert crises and not for long-term assistance will be paid out to the vendor directly.  

Neighbor-To-Neighbor is a program of the Berkshire Taconic Community Foundation. If you feel this program may benefit you contact: Ms. Evans at GIO 845-670-1116 located in Millbrook. You can as well contact the other partners, Community Action Partnership in Dover (Ms. Lebron  845-877-9272 Ext 152) and the North East Community Center, (Ms. Raymond 518-789-4259).


Northeast Dutchess Mutual-Aid

Do you need a hand getting through this pandemic, or want to lend a hand in your community? Northeast Dutchess Mutual-Aid seeks to serve communities in Northeastern Dutchess County by fulfilling needs brought forth by the COVID-19 virus. We connect people who want to lend a hand to people who need a little help getting through the crisis – anything from food delivery, to tutoring, social support, or financial assistance. Whatever you have to offer or whatever support you need we are here to make connections that can help our community get through this crisis and come out the other side stronger and more united. Visit our website tinyurl.com/nedutchessmutualaid to let us know what you have to offer or what support you are in need of.


 

Meal Services 

Senior Shopping – This article from the Pougkeepsie Journal lists Dutchess County Supermarket hours and which have designated shopping hours for seniors.

Home Meal Delivery – The Dutchess County Office For The Aging prepares hot meals which are delivered to homebound seniors five days a week (Mon-Fri). The Home Delivered Meals Program allows seniors to remain in their homes which is especially helpful if they are choosing to quarantine themselves from the public at this time. For more information click the link, or call 486-2555 or email nbhargava@dutchessny.gov.


Social Security 

Effective March 17, 2020, Social Security Offices Will Only Offer Phone Service ** Online Services Remain Available **

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020.  This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic.  However, we are still able to provide critical services.

Our secure and convenient online services remain available at www.socialsecurity.gov Local offices will also continue to provide critical services over the phone.  We are working closely with the Centers for Disease Control and Prevention (CDC), state and local governments, and other experts to monitor COVID-19 and will let you know as soon as we can resume in-person service. 

If you need help from Social Security:                                                      

First, please use our secure and convenient online services available at www.socialsecurity.gov/onlineservices. You can apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, request a replacement Social Security card (in most areas), print a benefit verification letter, and much more – from anywhere and from any of your devices.  We also have a wealth of information to answer most of your Social Security questions online, without having to speak with a Social Security representative in person or by phone. Please visit our online Frequently Asked Questions at www.socialsecurity.gov/ask.

If you cannot conduct your Social Security business online, please check our online field office locator for specific information about how to directly contact your local office.  Your local office still will be able to provide critical services to help you apply for benefits, answer your questions, and provide other services over the phone.

  • If you already have an in-office appointment scheduled, we will call you to handle your appointment over the phone instead.  If you have a hearing scheduled, we will call you to discuss alternatives for continuing with your hearing, including offering a telephonic hearing.  Our call may come from a PRIVATE number and not from a U.S. Government phone.  Please remember that our employees will not threaten you or ask for any form of payment. 

If you cannot complete your Social Security business online, please call our National 800 Number at 1-800-772-1213 (TTY 1-800-325-0778)Our National 800 Number has many automated service options you can use without waiting to speak with a telephone representative.  A list of automated telephone services is available online at www.socialsecurity.gov/agency/contact/phone.html.


Stay Connected 

Friends of Seniors One of the easiest ways to help seniors stay connected safely is through phone conversations. Poughkeepsie-based Friends of Seniors (485-1277) is a key resource in this area, if you are looking for a way to help.


Volunteer Opportunities

Dutchess Responds – visit http://www.dutchessny.gov/dutchessresponds to learn about medical and non-medical volunteer opportunities. 

Northeast Dutchess Mutual-Aid – We connect people who want to lend a hand to people who need a little help getting through the crisis – anything from food delivery, to tutoring, social support, or financial assistance. Visit our website tinyurl.com/nedutchessmutualaid to let us know what you have to offer.

OFA – Many regular Office for the Aging volunteer helpers are themselves seniors, and thus have been unavailable for their usual volunteering. Assuming you are free from health vulnerabilities, you can help distribute essential nutrition to homebound seniors. Call us at 486-2555 to find out more.